Did you encounter Brother printer offline situation, immediately after replacing any cartridge? You need to fix this. No wonder, when you open your printer lid to change any cartridge, it becomes offline. In some cases, the Brother printer keeps going offline and shows online in between. However, when you are done with the job, it is supposed to show online again.
This post will make you learn all about Brother printer cartridge errors. Besides, you will get a clear idea of how cartridge error can result in the brother printer offline issue. And then how to fix this brother printer cartridges error. Let’s take up all these concerns one by one.
Understanding Brother Printer Cartridge Error
Something might be wrong with the printer, and it’s parts unexpectedly. If you are getting Brother Printer Cartridge Error on your screen, that means you need to deal with cartridges. The prime reasons for getting a Cartridge Error on Brother Printer are:
- Empty Toner Cartridge
- Missing Toner Cartridge
- Dislocated Toner Cartridge
Your printer is set you give you warning messages in advance about ink levels. As per the standards when the ink level drops, your printer starts giving Cartridges error.
While replacing cartridges, if you forgot to place any cartridge and try to use the printer, it wouldn’t work and will show the same error. Moreover, your brother printer will stay offline.
Similarly, if you do not place back cartridge properly at its seat, you will get an error.
Now, when you have understood why you are getting Cartridge error on brother printer, it’s time to explore how to fix this.
Read the following section carefully.
Steps To Fix Brother Printer Cartridge Error
Read and follow the below-given steps to resolve the cartridge error issues. Doing this will also get your brother printer back online from offline status.
Considering you know that there are four cartridges in your printer. You need to reinstall/replace all of these four toner cartridges one by one. Here is how you will do this.
- Turn off your printer, also take out the power cord.
- Open the top cover of your printer.
- Pull it back until it gets locked in its “Open Position.”
TIP: If your printer was ON and was working, it might be scorching inside. Wait for 10-12 minutes to let it cool first.
- Pull the toner release lever placed on the cartridge for the color indicated on the LCD.
- Hold the cartridge from its right end and lift it.
- Slide the cartridge toward the right to take out its left end from the drum unit.
- Now, take out the cartridge completely.
IMPORTANT: If your cartridge ink level is low then replace it with the new cartridge, else just take out and insert back in the drum unit.
- To place back the cartridge, hold it from the center.
- First, insert the left end of the cartridge in the drum unit.
- Push it a little against the drum inside, pull it down at level.
- Finally, insert the right end of the cartridge in the drum unit.
- You may need to put a little force to get it seated well in its place.
- Then push the colored lock lever back to its original position.
IMPORTANT: In case you didn’t get Cartridge error for any particular color, then you should do this with all four cartridges.
- Make sure you place correct toner matching with color strips pasted in your printer.
- Close the top cover of the printer.
- Insert the power cord in the socket and turn on the printer.
If you no longer see that printer cartridge error that means you have done the job successfully. Now, your printer is back offline, and you can resume with your printing jobs.
TIP: It is recommended to use brother printer accessories and part only. This ensures all components are compatible. It is likely to reduce the chances of such hardware errors.
If the problem still not solved, you should contact Printer Offline Tech.
Disclaimer: Printer Offline Tech, is a third-party service provider and have no affiliation or relation with the brand or service. Any image or content used in the post is only for representation and information purposes and we do not have any right or authority over it. How are you using this information is solely your responsibility and we shall not be held accountable for the same.