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Resolving Brother Printer Paper Jam Issue – Step by Step Guide

Printers are one of the fundamental gadgets that have made its foray in every office and home. With its multi-dimensional functionalities, it has diminished a lot of work burden. However, the printer itself becomes a burden when it malfunctions. One such common printer problem is Brother Printer Paper Jam Issue.  A paper jam can also result in showing the Brother printer offline, even when it is connected properly.

About Brother Printer Paper Jam Issue

In this post, we will explain how to manage this Issue.”

The moment any paper jam occurs in your Brother printer, the Error LED starts flashing. Most of the Brother printer control panels have 3-4 LED lights. All these lights indicate various status.

Now when you got a paper jam on the brother printer, you need to clear it. Read carefully and follow the below-given steps in order. This could result in getting your Brother printer going offline to print for you.

Troubleshooting Steps To Fix Brother Printer Paper Jam Issue

Step 1: Turn Off The printer

Turn off your printer and plug out the power cord. Try and Gently open the printer’s front cover.

Step 2: Trays & Covers

The Brother printer accumulates various trays and covers. You can work with these parts to clear any paper jam.

Start with pulling out the paper tray gently. Pull out the tray with a little force. Do not try and apply too much pressure.

Gently take out the drum unit and toner cartridge assembly.  Pull these out one by one.

Losing the toner and the cartridge may release the jammed paper.

Pull it out quickly expose the jammed paper.

Step 3: Set Toner & Drum

Now, take out the jammed paper. Apply the required force.

Now, it’s time to place back the drum unit and toner cartridge assembly.

Remember to call tech experts as an non experienced person who can harm your Printer.

Set toner and drum carefully.

You will hear the “Tick” lock sound. This means you have placed the toner correctly.

IMPORTANT: DO NOT touch the electrodes inside the printer. Also, carefully handle the toner & cartridges.

Step 4: Close back the front cover

Turn on the printer. Most probably the paper jam LED light will stop showing up now. Your brother printer will get back online.

Clear all paper jams. Sometimes paper gets torn, and the little paper bits get stuck everywhere in the machine.

Use tweezers to reach the narrow areas. Make sure you take out every bit of stuck paper.

If by chance any of the paper bit left somewhere in your machine; the Borrower will keep showing.

Turn on the printer. Most probably the paper jam LED light will stop showing up now. Your issue will get back online from offline status.  

 clear all paper jams. Sometimes paper gets torn, and the little paper bits get stuck everywhere in the machine. Use tweezers to reach the narrow areas. Make sure you take out every bit of stuck paper.

If Brother Printer Paper Jam Issue Not Solved

If by chance any of the paper bit left somewhere in your machine; the error will keep showing, you need to call Printer Offline Tech.

Disclaimer: Printer Offline Tech, is a third-party service provider and have no affiliation or relation with the brand or service. Any image or content used in the post is only for representation and information purposes and we do not have any right or authority over it. How are you using this information is solely your responsibility and we shall not be held accountable for the same. 

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